Committed. Experienced. Personable.
Rick brings bags of energy and enthusiasm to a mediation, getting to know and understand the parties and their goals from the mediation and gaining their trust before working tirelessly but calmly and sensitively towards a solution for all the parties.
-
Any complaint about our service should be made in writing to our Secretary, Dr Catherine Munro – cathymunro@rickmunromediation.co.uk
We will acknowledge receipt of your complaint within 5 working days and will inform you how we propose to investigate it and within what timescale.
We will give a written response within 20 working days.
The procedure will take into account the confidentiality provisions in the mediation agreement signed by the parties.